Silver Linings: How Great Companies Were Able To Thrive During The Pandemic

zoom call work pandemic diversity

As we sort through the lessons of 2020, a clear picture emerges of companies that thrived and those that floundered. Some industries and organizations succeeded by virtue of being in the right place at the right time, with a product or service uniquely suited to the situation. But the more engrossing story is those companies […]

Amplifying Black Women’s Voices

This is not a time of business as usual. Like so many of you, over the past few weeks I’ve been dedicating significant time and attention to supporting the Black Lives Matter movement, learning more about and from Black Americans and taking action to promote and financially support the organizations working for racial justice in […]

3 Effective, Budget-Friendly Tips for Saying Thanks to Your Employees

Happy Thanksgiving! Today, I want to talk about how to say thanks to your employees without breaking the bank. It’s wonderful to add dollars to a holiday bonus, but money is rarely the top contributor to employee happiness.  Acknowledgement and gratitude, however, go a long way in increasing employee production and long-term job satisfaction. So […]

Are You Offering the Benefits Your Employees Expect?

You might believe your benefits package is top-notch, but would your employees agree? Possibly not: A surprising 36% of respondents to Capital One’s 2019 Work Environment Survey say that their company offers none of the benefits they expect. This, of course, can have a major impact on your workplace morale and productivity.  I promise this is […]

Stop the Generational Shaming!

Here is a quotation that I share in my training programs on generational diversity: “I see no hope for the future of our people if they are dependent on the frivolous youth of today.”  In what era do you think this was written? This week’s Economist? A political speech from the 1960s? The Roaring Twenties? […]

My Top 5 Book Picks

When I reached out to dozens of colleagues to ask what their favorite people management book was, The One Minute Manager received the most mentions. Consider this super-short book a “management for dummies” that’s really very smart. My all-time favorite book on networking. As you might guess from the title, Never Eat Alone is about why you need […]

Best Leadership Lessons from Tools of Titans

“I’m a compulsive note taker…My goal is to learn things once and use them forever.” – Tim Ferriss And with that opening quotation, I was hooked on Tim Ferriss’ book, Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers. I immediately started saving my favorite leadership tips and takeaways to […]

Six Leadership Truths

Are you a leader or aspire to be one? Over the course of my career, I’ve figured out that leadership isn’t something that is “bestowed” upon you by your title or function; it’s something you earn by your actions, day after day after day. A friend once told me about the small office where she […]

Managing Younger Generations? What to Let Go Of to Be a Better Leader

Let it go. If you are a parent of a young child like I am, those three little words immediately conjure images of Elsa, Anna and the 900 times you’ve listened to the Frozen soundtrack over the past few years. But I think they are also words that we non-Millennials need to embrace when it […]