Chatbots vs. Networking Luncheons: How to Develop Your Millennials’ Communication Skills for the Sales Workplace
Chatbots and automatic sales funnels are all the rage in online marketing. You may have had a Millennial or Gen Z employee mention a new website widget in last week’s team meeting. Eyes beaming, they gushed about how their widget will warm leads while cutting down on work hours.
But doesn’t this miss the whole point of sales?
Welcome to the Monthly Work Remix, where I answer career and workplace questions submitted by professionals like you. Every month, I’ll adapt episodes of my brand new podcast, The Work Remix, into a reader-friendly advice column. Click the links below to stream the individual episodes and hear my answers in greater detail. Episode 4 – […]
There is a lot of buzz right now about millennials’ desire for “purpose” in their work. The truth, however, is that a desire for meaning is remarkably intergenerational. Strikingly, the 2016 Global Purpose Index found that 48 percent of Baby Boomers and 38 percent of Gen Xers were purpose-driven, compared to 30 percent of millennials. […]
We all know the “it” words for leadership qualities today, those buzzwords that pop up over and over to describe the qualities leader aspire to. Frankly, I’m totally over words like “ninja” and “guru.” But there are several words that are common in today’s management vernacular that really do describe great leaders. If you’re a […]
We’ve all been on those teams that just worked: Everyone pulled their weight, stellar work got done, and you had fun doing it. And, of course, we’ve been on teams that were the exact opposite. There’s a reason we call it “team chemistry.” Certain elements react, and the combination can be wonderful … or explosive. […]
While much has been made of millennials’ tendency to job hop, there’s another career trajectory they’re embracing: The Break. In fact, one survey found that an astonishing three-quarters of American millennials see themselves taking a career break at some point to take care of kids, older relatives — or just to refresh and recharge. That […]
EXTREME YOU: Step Up. Stand Out. Kick Ass. Repeat. How could you hear that book title and not want to dive right in? The title won me over right away, as did its author Sarah Robb O’Hagan when I had the pleasure of meeting her for coffee in New York last year. Sarah is CEO […]
When you think about using tech tools in recruiting, what comes to mind? Easing the flood of resumes through an applicant tracking system or scouring LinkedIn for intel on potential recruits? With competition soaring for the best employees, it’s time to think more creatively. Companies are pulling out all the stops to attract top-tier candidates, […]
Let the deluge of “year-end lists” begin. I don’t know about you, but sometimes the events they mention seem so long ago that I have to double-check they happened within this calendar year. Was it really just four months ago that we were all captivated by Simone Biles, Michael Phelps and the rest of our […]
Are you watching the new CBS show “The Great Indoors?” Get your Millennial Cliché Bingo card ready because the sitcom is chock full of them! Everyone gets a trophy: Check. Pingpong tables and beanbag chairs as office furniture: Check. A helicopter mom complaining about her son’s performance review: Check. Older people who can’t effectively use […]