The Mistakes That are Killing Your First Impression

“You never get a second chance to make a good first impression.” It’s one of the most clichéd pieces of advice. That’s because it’s true — especially if you are job hunting. Research shows that recruiters typically only give your resume a six-second glance, and some people say the first seven seconds of meeting someone […]

Managing Millennials Q&A: Why don’t young professionals want to talk on the phone?

Note to readers: This is the fifth post in my new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really make or break workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice […]

WWEPD? How to Handle 5 Tricky Business Etiquette Situations

What would “EP” do? I’m referring to Emily Post, of course! While she’s a bit of a throwback, she remains the doyenne of etiquette, and I’ve been known to channel her (or at least Google her advice) for tricky business etiquette scenarios. Recently I took this business etiquette quiz  that touched on a few common situations. […]

Managing Millennials Q&A: Why Do Millennial Employees Seem to Want Constant Feedback?

Note to readers: This is the third post in my new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really make or break workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice […]

The Most Important Career Advice Nobody Talks About: Success Takes Time

Have you seen the documentary 20 Feet from Stardom? I recently watched it (a little late, I know), and I was struck by several insights applicable to success in any industry. (Pro tip: You can “rent” it from Amazon for just 99 cents!) The movie won the 2014 Academy Award for Best Documentary Feature, and […]

How to Build a Modern Apprenticeship

Last week I wrote about apprenticeship, the ancient business strategy that I recommend every modern manager use. But, ahem, not all managers read my blog and even the most well-meaning managers don’t always follow best practices when it comes to training and coaching employees. (And yes, I know it’s weird to write about apprenticeship when […]

Managing Millennials Q&A: Why Are My Employees Always Wearing Headphones at Work?

Note to readers: This is the second post in my new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really hinder workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice I share […]