WWEPD? How to Handle 5 Tricky Business Etiquette Situations

What would “EP” do? I’m referring to Emily Post, of course! While she’s a bit of a throwback, she remains the doyenne of etiquette, and I’ve been known to channel her (or at least Google her advice) for tricky business etiquette scenarios. Recently I took this business etiquette quiz  that touched on a few common situations. […]

Career Advice Nobody Talks About: Everybody Bombs

Lately I’ve been watching a lot of documentaries – in March, it was  backup singers in 20 Feet from Stardom, and this month it’s stand-up comedians in Dying Laughing. (Please send me recommendations of what to stream next!) I love finding career advice in movies, and this doc did not disappoint. The documentary features a […]

Millennial Boss Talk: The Good, The Bad and the Ugly

When it comes to Becoming the Boss, I know far from everything, but I did write the book. While I love to share my own #Boss Story, as you know I am not a millennial myself. So, this week I wanted to share a few great stories I’ve recently read from millennial bosses. There’s something […]

Squad Goals: How to Improve Your Team Chemistry

We’ve all been on those teams that just worked: Everyone pulled their weight, stellar work got done, and you had fun doing it. And, of course, we’ve been on teams that were the exact opposite. There’s a reason we call it “team chemistry.” Certain elements react, and the combination can be wonderful … or explosive. […]

Check Out What 3 Out of 4 Millennials Are Planning to Do with Their Careers

While much has been made of millennials’ tendency to job hop, there’s another career trajectory they’re embracing: The Break. In fact, one survey found that an astonishing three-quarters of American millennials see themselves taking a career break at some point to take care of kids, older relatives — or just to refresh and recharge. That […]

Managing Millennials Q&A: Why Do Millennial Employees Seem to Want Constant Feedback?

Note to readers: This is the third post in my new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really make or break workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice […]

What Millennials Want at Work (Hint: It’s Not Always More Money)

Are you struggling to find the formula to attract and retain millennials? If so, you’re not alone. Managers in every industry wonder how to nab high-performing employees and then keep them engaged, productive and satisfied once they’re on the job. The challenge is doubly confounding when would-be bosses realize they can’t always solve the problem […]

How to Build a Modern Apprenticeship

Last week I wrote about apprenticeship, the ancient business strategy that I recommend every modern manager use. But, ahem, not all managers read my blog and even the most well-meaning managers don’t always follow best practices when it comes to training and coaching employees. (And yes, I know it’s weird to write about apprenticeship when […]