Chatbots vs. Networking Luncheons: How to Develop Your Millennials’ Communication Skills for the Sales Workplace
Chatbots and automatic sales funnels are all the rage in online marketing. You may have had a Millennial or Gen Z employee mention a new website widget in last week’s team meeting. Eyes beaming, they gushed about how their widget will warm leads while cutting down on work hours.
But doesn’t this miss the whole point of sales?
Breaking Down Generational Perspectives on Phone Calls, Face-to-face Conversations and Promotions
I’ve seen it many times. After wrapping up one of my presentations, I’m approached by a Baby Boomer or Gen X manager who says, “My young employees just don’t have any common sense! How can I understand them?”
Communication Secrets of Great Leaders
Have you ever worked for someone with exceptional communication skills? Whether they have a knack for simplifying a complex topic or inspiring a team with just the right message, gifted communicators are able to instantly win over their audience in any setting — from a large conference audience to a one-on-one meeting. The good […]
The One Conversation That Can Instantly Improve Your Career
Do you generally prefer emailing, texting or talking on the phone? Do you love it when people write their whole message in the email subject line or does it make you cringe? How do you feel about voicemail? Emoticons? Infographics? What these types of questions reveal is commonly known as your “communication style,” that is, […]
5 Things Employers Wish Millennials Learned in College
Does college prepare today’s young people for the real world of employment? According to a 2013 Chegg study, the answer is a definitive no. Fewer than two in five hiring managers said that recent grads are prepared for a job in their field of study. Based on my work with entry-level employers across a wide […]