The Mistakes That are Killing Your First Impression
“You never get a second chance to make a good first impression.” It’s one of the most clichéd pieces of advice. That’s because it’s true — especially if you are job hunting. Research shows that recruiters typically only give your resume a six-second glance, and some people say the first seven seconds of meeting someone […]
Managing Millennials Q&A: Why don’t young professionals want to talk on the phone?
Note to readers: This is the fifth post in my — those ongoing management challenges that can really make or break workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice I share is helpful for all generations. Have a question you’ve […]
WWEPD? How to Handle 5 Tricky Business Etiquette Situations
What would “EP” do? I’m referring to Emily Post, of course! While she’s a bit of a throwback, she remains the doyenne of etiquette, and I’ve been known to channel her (or at least Google her advice) for tricky business etiquette scenarios. Recently I took this business etiquette quiz that touched on a few common situations. […]
Managing Millennials Q&A: Why Don’t My Millennial Employees Seem to Work as Hard as I Did?
Note to readers: This is the fourth post in my new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really make or break workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice […]
Managing Millennials Q&A: Why Do Millennial Employees Seem to Want Constant Feedback?
Note to readers: This is the third post in my new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really make or break workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice […]
The Most Important Career Advice Nobody Talks About: Success Takes Time
Have you seen the documentary 20 Feet from Stardom? I recently watched it (a little late, I know), and I was struck by several insights applicable to success in any industry. (Pro tip: You can “rent” it from Amazon for just 99 cents!) The movie won the 2014 Academy Award for Best Documentary Feature, and […]
How to Build a Modern Apprenticeship
Last week I wrote about apprenticeship, the ancient business strategy that I recommend every modern manager use. But, ahem, not all managers read my blog and even the most well-meaning managers don’t always follow best practices when it comes to training and coaching employees. (And yes, I know it’s weird to write about apprenticeship when […]
Everything Old Is New Again: The Ancient Business Strategy Every Modern Manager Needs
Have you ever thought about how you learned to do your job? While there are new challenges every day, of course, there is also so much that you seem to just “know.” That proficiency not only inspires your clients and team to trust you, but it creates a self-confidence that boosts you to perform even […]
Managing Millennials Q&A: Why Are My Employees Always Wearing Headphones at Work?
Note to readers: This is the second post in my new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really hinder workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice I share […]
Managing Millennials Q&A: How Do I Deal with Millennial Employees Who Come in Late and Leave Early?
Note to readers: This year I’m launching a new series based on questions I frequently hear about managing millennials — those ongoing management challenges that can really hinder workplace relationships. Each month I’ll tackle a question and provide some advice for managers and millennials (and millennial managers!). I hope the advice I share is helpful […]