Avoid Zoom Doom: 10 Ways Managers Can Facilitate Inclusive, Virtual Conversations
Managers like you are used to hosting team meetings. You’ve probably led hundreds of weekly staff meetings. You might have given presentations to your company’s board of directors. Over the years, you’ve perfected your power poses and PowerPoint navigation. But, due to the pandemic, new work-from-home rules have shifted in-person meetings online. Zoom is the […]
I Have Never Managed People Remotely. How Do I Even Begin Now That My Team is Working From Home Because of Coronavirus?
Because of the coronavirus pandemic and many states’ mandates to shelter in place, millions of managers across industries are managing remote teams for the first time. This can feel like a brand new challenge, but my hunch is that you are more prepared than you think. Have you ever worked with a supplier based in […]
Chatbots vs. Networking Luncheons: How to Develop Your Millennials’ Communication Skills for the Sales Workplace
Chatbots and automatic sales funnels are all the rage in online marketing. You may have had a Millennial or Gen Z employee mention a new website widget in last week’s team meeting. Eyes beaming, they gushed about how their widget will warm leads while cutting down on work hours.
But doesn’t this miss the whole point of sales?
Breaking Down Generational Perspectives on Phone Calls, Face-to-face Conversations and Promotions
I’ve seen it many times. After wrapping up one of my presentations, I’m approached by a Baby Boomer or Gen X manager who says, “My young employees just don’t have any common sense! How can I understand them?”
The Art of Giving and Receiving Feedback at Work
Do you wonder if you’re giving your employees feedback that can help them excel at their jobs — and feel more included? Chances are, we could all improve at giving feedback at work. In fact, one survey found that 64 percent of employees wanted their supervisor to check in with them at least every two […]
Funny Business: How Workplace Humor Can Contribute to Success
Do you enjoy a good joke during the work day? The problem is that sticky issue of what makes a joke “good” and work-appropriate. Some people love stand-up comedy-type routines – tough to pull off in a work setting (and often cringe-inducing). Others are more into practical jokes and April Fool’s stunts. Again, not funny […]
5 Must-Know Email Etiquette Tips
ICYMI, we are still with email in the workplace. In fact, a survey by Adobe found that despite all the chat apps and project management options now available, email volume actually increased in 2016: White collar workers spent 17% more time checking email than the year before. And even though many aspects of the workplace […]
7 Secrets to Become a Master of Meetings
“Oh yay! A meeting!” said no one, ever. Your typical meeting brings typical complaints: It’s long. Boring. Useless. But make no mistake – your meeting style matters to your career success and becoming a master of meetings will bolster your brand as a leader. I revisit this topic a lot: In fact, when I talked […]
Millennial Question: Why Does Gen X Love Email?
“You’ve got mail!” Ah, the days when the ding of a new message was exciting rather than annoying. With all the apps and productivity tools designed to help us manage our email and all the effort many devote to achieving “Inbox Zero,” it’s hard for millennials — and many others — to believe that Gen […]