Last week I talked about how to ask people for advice. This week, I thought it would be helpful to talk about how to thank people for the advice (and any other assistance) you receive. How perfect that it’s Thanksgiving week, too!
Here are my top tips:
1. Email thank yous are acceptable.
I admit I’ve changed my mind over the years about email thank you notes. For a long time, I preached the importance of sending handwritten notes through the mail. I still believe that a handwritten note on lovely stationery makes a great impression; however, I’ve come to accept that email thank you notes, even following a job interview, are perfectly fine (just be sure to research your industry and the type of company you’re applying to — some still prefer a handwritten note).
The main reason I now recommend email thank yous is that today’s world moves really fast and if people don’t receive an email from you within 24 to 48 hours of helping you or interviewing you, they assume you haven’t thanked them. Since snail mail can’t arrive this fast, especially in our world of corporate mailrooms and constant business travel, email is your best bet.
2. Text thank yous are not acceptable in professional situations.
All of this said, I do not recommend texting a thank you in any professional situation. Thank you texts are only appropriate for something very casual, such as, “Thnx for wishing me good luck this morning!” (Of course I reserve the right to change my mind on this subject in a few years when email feels too slow!)
3. Always say thank you!
A thank you is always appreciated. I try to avoid using the word “always” in any advice I give, but I’ve racked my brain and can’t think of an occasion where a thank you note wouldn’t be a good idea (okay, I probably wouldn’t say, “Thank you for firing me.”). Even if you did send a thank you when it wasn’t necessary, it’s far worse not to say thank you when you should. I am constantly dismayed by the number of students who email me a career question, I answer it, and then I never receive a thank you. When I called out one student for not thanking me after I provided a lot of advice to her by email, she said, “I didn’t want to bother you with another email.” Trust me: a thank you is not a bother! When someone helps you, say thank you. Always. It makes the person feel that his or her time was appreciated, and it makes that person want to help you again in the future.
These Occasions Deserve a Thank You
Here is a list of some of the occasions that deserve a thank you: when someone gives you advice, guidance or any sort of professional help; when someone makes a networking introduction for you; when someone passes along a job posting; when someone takes you as his or her guest to an event; when someone treats you to a meal; and when someone interviews you for a job.
4. It’s never too late to say thank you.
I’ve had a lot of students ask me “how late is too late to send a thank you note?” and I truly believe that a thank you is always warranted and always appreciated, even if it comes much later than expected. If you do find yourself sending a belated thank you, simply say something like, “I truly apologize for the delay in thanking you…” or “This note is late but I am deeply grateful…” It’s better to feel a bit awkward and do the right thing than to hope the person doesn’t notice that you never showed your gratitude.
5. A thank you doesn’t have to be long.
In terms of what to say in a thank you note or email, my advice is to keep it short and genuine. I like to start with the thank you, then mention something specific the person said or did to show I was listening. For instance, “Thank you very much for taking the time to meet with me this morning. I’m especially grateful for your advice to subscribe to Career Bloggers Daily. I’ve already signed up and look forward to reading it! Thank you again and best regards, Lindsey”
What other advice and tips do you have for saying thank you? Please share in the Comments.
